spam

primitivespirit · Member · Mar 6, 2017 at 9:25 pm
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my contacts are getting phishing that says it is from me when they have to sign in to make comments or reply to my comments.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 6, 2017 at 9:27 pm
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
primitivespirit · Member · Mar 6, 2017 at 10:57 pm
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thank you, i am subscribed to topic.
timethief · Member · Mar 6, 2017 at 10:59 pm
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You are welcome. Please be patient while waiting.
kokkieh · Staff · Mar 7, 2017 at 11:00 am
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Hi there,

What do you mean phishing? Your comment settings require people to provide their username and email address in order to comment on your site.

And if anyone receives an email after making a comment it’s because they signed up for email notifications from new comments.

Please provide the exact text of the “phishing” email, and the address FROM which it is sent, and I can look into this further, but there is nothing wrong with the comment form on your site.
primitivespirit · Member · Mar 7, 2017 at 10:45 pm
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i can’t attach the png file, but it says it is from karen rathbun to carole hollemon and the body says:

‘I thought you might find this interesting http:www.lpna.news3065w.ru/carole-hollemon/.
primitivespirit · Member · Mar 7, 2017 at 10:48 pm
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i have another email sent to carole:

Resent-From: < (email visible only to moderators and staff) >
From: Karen Rathbun < (email visible only to moderators and staff) >
Date: February 28, 2017 at 11:34:54 AM PST
To: Carole Hollemon < (email visible only to moderators and staff) >
Subject: to Carole Hollemon

I thought you might find it useful [redacted]
primitivespirit · Member · Mar 7, 2017 at 10:50 pm
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the email is
(email visible only to moderators and staff)
and the next email is
(email visible only to moderators and staff)
primitivespirit · Member · Mar 7, 2017 at 10:50 pm
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i am retyping it:

(email visible only to moderators and staff)
primitivespirit · Member · Mar 7, 2017 at 11:47 pm
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sorry, i didn’t realize that you were seeing the email addresses…
kokkieh · Staff · Mar 8, 2017 at 10:27 am
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Those emails are coming from a @outlook.com address, not a @wordpress.com address, so those aren’t being generated by our system. There is also nothing on your site that could possibly trigger these. I left a test comment to make sure, and did not receive any emails from your site.

Is it only this one person receiving these emails when they try to comment? If so, it’s more likely that they have some malware in their browser or on their computer that is sending out these emails when triggered by specific actions, like submitting the comment form.

I’d advise this person to immediately install a tool like Malwarebytes and do a malware scan of their computer, and then to update all their passwords on all accounts once they’re sure all malware has been removed from their machine. They should also report those outlook email address directly to Microsoft so those accounts can be shut down.

But this is definitely not something that’s originating from your site, so on our end there’s nothing that can be done.
primitivespirit · Member · Mar 8, 2017 at 3:29 pm
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thank you so much for looking into this issue and doing the test. i have forwarded your instructions to carole and hope that this takes care of her spam issue also. i am relieved that it does not originate with my blog.

karen
kokkieh · Staff · Mar 8, 2017 at 3:43 pm
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Glad I could help :)

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