Spam

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  mkushm · Member · Sep 22, 2021 at 6:21 pm

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  Spam requests coming through my subscribe to mailing list button constantly. How do I stop this from happening?

  Site: http://www.studiom-kb.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Sep 23, 2021 at 8:10 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  What is powering the newsletter sign up form? You may need an add or a CAPTCHA installed to stop that.

  Also, just to note, I can’t see the site is on WordPress.com – so our support is limited.

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  mkushm · Member · Sep 23, 2021 at 2:55 pm

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  http://www.studiom-kb.com is the URL. The newsletter signup form is powered by our website software, Thrive Architect. Can you please provide directions on how to add a CAPTCHA asap? Thank you!

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  amirudra789 · Member · Sep 23, 2021 at 3:34 pm

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  Hello there!

  The above-shared site URL is not opening at my end https://snipboard.io/53K6tS.jpg. Could you please verify the site’s URL?

  Also, I see your site is hosted by a third-party registrar, You are in the wrong forum you should ask the above query in the WordPress.org forum. Please visit this link here http://wordpress.org/support to post to those forums and generate a ticket.

  Regards:

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  deancroyal · Staff · Sep 23, 2021 at 4:26 pm

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  Hi there – Since we’re not the creators of the form, you’ll want to reach out to Thrive Architect directly and let them know what’s happening. First, they may not be aware of the issue and it could be impacting others. And, second, hopefully they have a best solution. Good luck!