Spam emails

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  goveboatclub · Member · Mar 14, 2024 at 12:16 am

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  We keep receiving spam emails from saying someone has requested to change the passwrod and also from name cheap saying our subscription payment failed.
  This has only started happening since I strated woringon the site and looking for a theme that would work for our club.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 15, 2024 at 1:41 pm

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  Hi there!

  You’ve posted to the free support forums for websites hosted here at WordPress.com. To avoid any confusion, it’s important to distinguish between three different versions of “WordPress”:

  1. The free, open-source WordPress software that powers your website.
  2. WordPress.org, the open-source project where you can obtain the software for free to use on your chosen hosting provider.
  3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you are currently contacting.

  Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  I recommend reaching out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem. If you’re not sure who is your hosting provider, you can use a website like Hosting Checker to look up that information. https://hostingchecker.com/

  I hope that clarifies things!