Spam help

  • Unknown's avatar

    Hi, I se up my blog website over a year ago it was all very new but I managed it somehow. I haven’t been on in around a year and have noticed the blogs are not accessible on the webpage, I’m receiving spam emails which say they have been sent from a contact form on the website.
    When I log into wordpress it says I have no website with them. I pay monthly to GoDaddy. I’m so confused what to do to fix it??

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    I think there’s some confusion here. There’s three different “WordPress” at play here:

    1. The free, open-source WordPress software which powers your website.
    2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider – in your case, GoDaddy.
    3. WordPress.com which is a managed hosting provider of the WordPress software.

    You’re posting from your WordPress.com account, which is why you get the “no sites” message – you don’t have any websites hosted here at WordPress.com.

    If you need help with your website, you should reach out to GoDaddy for help here. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.

    If you still have trouble or if GoDaddy is unable to help, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

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