SPAM messages have become inaccessible, how to resolve?
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When I click on the Spam hyperlink on my STATS page, instead of taking me to the queue of potential spam messages, I get forwarded to the main WordPress page. This has been an issue for close to a week now. Can you please help resolve?
The blog I need help with is: (visible only to logged in users)
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The issue has been reported to our developers. We’ll contact you once it has been resolved.
Thank you.
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Thanks for the response, but now ALL my stat details wont even load. I see total visitors & views, but all other figures and images don’t load. I just indefinitely see the spinning circle in those fields. HELP.
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I’m sorry you’re encountering that problem. Can you please try clearing out your cache and cookies using the guide below? http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies
Do you also encounter this issue in a different browser? for example Firefox or Internet Explorer?
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Ok, the loading issue is resolved! Thank you. Now, I just need to get that original SPAM glitch fixed and I’ll be good to go.
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Sorry, I spoke too soon. I still get the loading issue, even after clearing the cache and cookies. However, if I click on weekly view or monthly view, it loads instantly and THEN I can go back and see the daily info. So strange. It seems my issue is only tied to the daily view tab.
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Could you confirm that you’ve tried to clear cache or tried any of the browsers mentioned in my previous reply?
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I cleared the cache and cookies yesterday which didn’t resolve the SPAM link issue. I’ll try running the other browsers today and see if the same issue comes up.
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The spam link issue still needs to be fixed by our developers. I’ll notify you once I know more.
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