SPAM removal without asking me.
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Okay, I am getting sick and tired of my Spam (IF it is that … three comments were lost because you considered them Spam and they were actually quite nice) being removed without leaving ME the choice to do so. I am a big girl and want to know what is going on. Grrrrrrrrrrrrrr! Yes, angry.
Deborah Rey -
You probably should set up the way Akismet recognizes spam comments. It is a quick learner may I tell you.
Go to settings -> discussion -> comment moderation
or check out your spam queue often. -
Not quite sure how you know those comments were actually quite nice if they were deleted by Akismet, but if you are able to see those comments, then mark them as “NOT SPAM”. That’s the way Akismet learns that those comments aren’t spam. Just sayin’…
Feel free to click on the Akismet tag I just added and do a little reading, too. Cheers!
And thank goodness I refreshed first!
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Under “comment moderation” on settings > discussion also make sure that you have selected “Don’t discard spam on old posts”.
I should say though, that even with that selected, I am only allowed to review a few out of every 10-30 that Akismet says it catches.
I don’t know if this is a bug (one that I’ve experienced for two years now) or whether it is actually the way Akismet is designed, but my feeling is that we should be able to review every comment Akismet catches.
I switched my self-hosted blog over to Defensio instead of Akismet partly due to that very reason. With Defensio I am shown every spam it catches (with the way I have it configured).
Come one staff, once and for all give us the truth on what is happening.
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Thanks for your reactions! A few answers:
I *did* set it up the way I wanted it to be and for the first two weeks everything went fine. I deleted Spam and kept the nice comments that happened to have landed in the Spam folder.
Suddenly, it went silent though, and they just told me how many Spams I had received. No way to see them. On top of that they tell me it must be my lucky day! GrrrrrrrrrrrrrrrrrrrI just went back to the settings and observed that the setting for Spam had been changed. Gremlins?
I agree with thesacredpatch that we should be allowed to see every bit of sh**slnging we receive. We are adults and – in my case – it is very important to have them, in connection with a lawsuit.
babalicious: I check my Spamcase every day … many were ‘slain’, but nought for me to see.
justjennifer: Ta, for the link. It was one of the first things I read when I came here.
Sunny regards from France, one and all, and thank you again for your help,
Deborah
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Akismet doesn’t hide spam from you. It will only show the last 15 days worth of spam, but everything flagged as spam will be listed on your Akismet spam page for you to review.
In the past we’ve had a problem where the spam count was incorrect, and that made it seem as though some spam was being rejected without being shown. It’s possible something like that has happened here. Please contact support with as much detail as possible if you think there might be a problem.
For self-hosted blogs, you can review the code yourself and see that Akismet doesn’t delete or hide spam from you. (Deleting the comment is done by your WordPress install, not by the Akismet server; there’s no way that the Akismet server can “hide” spam without your knowledge).
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I would say that if they do tell me they blocked 18 spam messages and then show me the same thing on my spam page with just the remark that there are no comment in the spamm cue and that this must be my lucky day (now really!) … isn’t that keeping the messages from me?
Fantastic that they block the Spam comments, nut would they plese let me decide which one IS spam and whih one isn’t?
Also, who changed my spam setting?
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deborahrey, again the problem most likely is that the “18 spam messages” count is incorrect, not that spam has been kept from you.
What spam setting are you referring to?
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On a slightly related subject, I would like to see an option to go permanently delete spam if they’re defined in the black queue. If I understand correctly, you can define names/ip etc in your block queue but they just show up in spam queue for you to go through anyway. If there are known words, IPs causing spam then I should be able to block and never see them again.
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tellyworth: the spam setting babalicious and justjennifer are talking about.
The ‘blind’ spam count has gone up all the time. The first few weeks I could see who wrote what (some idjuts are still after me in connection with a book I wrote) and deleted whatever I wanted to. Then, it suddenly changed: the count went up, I was told every day there was no spam waiting in the queue (so, it was my lucky day) and I have not been able to see any of the comments.
My biggest problem is that people have written darn nice comments on my blog and landed in the spam, or got lost somewhere else in the big world of WordPress. Also, it is nice to know who is behind the filth of Spam.
ALL I ask for (and said so in the comments settings) that I want to SEE what comes in and be able to decide what to do with it. ON MY OWN. I’m a big girl of 70 and thus, old enough to make up my OWN mind.
ismaiismail: yes, would be nice to get rid of the little buggers once and for all, wouldn’t it?
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Sometimes Akismet identifies legit comments as spam because the commenter uses some phrase or wording that triggers the filter. But so far, I’ve been able to fish those comments out after receiving a note or email from the poster that their comment didn’t show up on my post. Recommended reading:
http://lorelle.wordpress.com/2008/06/24/comment-spam-alert-i-read-a-similar-article/I currently run three different blogs on WordPress.COM and in each case Akismet is telling me the correct number of messages presently in my spam queue. They are all there. In my case they are all spam. Akismet will delete these automatically in 14 days. I have never found the collective number of spam caught to be accurate or of interest.
Personally, I’d rather risk losing a comment or two than spend time sifting through the comments that Akismet picks up. And believe me, sifting through spam is a huge time suck. Have a contact form on your site for people to get in touch with you should the inevitable happen.
Just my inflated 2 cents worth.
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I’ve always had the same sort of issues; the number of spam Akismet claims to have caught has absolutely no relationship to the number of spam in the queue (often, an increase in the total does not have a corresponding increase in the queue; a new message in the queue does not always have a corresponding increase in the total number caught). I don’t expect many comments for what I’m doing, but it is frustrating to not know if legitimate comments are being silently discarded; I am low enough traffic that sifting through spam wouldn’t be that large of a task and I’d really like the choice to be able to turn off Akismet.
I looked into having a contact form at one point; the sort of contact form described in the FAQ uses Akismet to filter the responses, and so is useless if one is concerned about Akismet eating comments.
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We found what is causing the Akismet spam counter to increase without showing you a spam comment. In Settings->Discussion if you have the option “Don’t discard spam on old posts” unchecked, any comments flagged as spam on old posts (older than 30 days) are automatically deleted and the counter is increased. If you would like to see these comments, make sure to check that option.
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I checked “Don’t discard spam on old posts” as soon as they announced it was added as an option; that should not be affecting me. I think it was around that time that my spam counter started increasing by threes. Recently, the counter increased by twelve (four separate changes) with nothing in the queue, and a spam showed up in the queue three days after the last increase in the total and did not change the total.
Should support requests go to WordPress or Akismet itself? I used the Akismet support form at one point but received no response.
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