spam subscribers

  • Unknown's avatar
    russiangirls256 · Member ·

    Hi I’m getting many spammy subscribers that show up as team members but i don’t have any kind of sign up on my site nor do i have visitor to my site either. I do have a russian themed site and have been targeted for spammy comments before but this is different. I’m seeing 50 or more new sign ups a day. Let me know if there is anything you think I should do.

    I’ve made sure everything is up to date and am scanning the site for malware.

    Thank you!.
    garvey

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    russiangirlsinnewyork.com is hosted by Servage, not by wordpress.COM and I think yours is a Jetpack issue.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, passwords support docs and support forums, and many people get confused about the two.

    The WordPress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is WordPress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin http://jetpack.com so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • kokkieh · Staff ·

    Hi there,

    This is not a Jetpack issue either. It sounds like you have your site set up so that anyone can create an account on it. This allows them to simply go to your site’s login page and sign up for an account.

    You need to disable that under Settings ->General ->Membership in your WP-Admin dashboard.

    For more help with this, please post in the self-hosted forums:

    https://wordpress.org/support/

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