Spam trackbacks & Akismet detects phantom firewall

  • Unknown's avatar
    snazzylittlethings · Member ·

    Three problems in summary:

    1) Akismet claims there is a firewall. After much research there isn’t one. But Akismet cannot connect to my site.
    2) I’m getting a flood of spam trackbacks.
    3) Stats are also not working under my snazzylittlethings.com dasboard.

    Steps I’ve taken:
    We have no firewalls set in our local environment. All the settings are also correct with Hostgator. I have an open ticket with Hostgator who is puttting WordPress developers on this problem. I have upgraded to 3.9 when this started happening. I pay Akismet and never once had a problem for two years until this 3.9 upgrade last week. FYI, I did all the troubleshooting, including deactivating every single plugin until the only active plugin was Jetpack. i individually tested each plugin, refreshed my blog. Nothing brought Akismet back online. I believe this is a Jetpack issue, and need some assistance. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gracejiyoung · Member ·

    Hi Jeanette,

    You’ve reached support for the free sites hosted at WordPress.com. Your site at snazzylittlethings.com is self-hosted using the free WordPress software available here:

    http://wordpress.org.

    Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

    You can find support for your self-hosted WordPress site here:

    http://wordpress.org/support/

    http://codex.wordpress.org/

    If you need professional help for your self-hosted WordPress site, please check out:

    http://jobs.wordpress.net/

    You may want to contact Akismet directly as well through here:

    Contact Us

  • The topic ‘Spam trackbacks & Akismet detects phantom firewall’ is closed to new replies.