Spiel Theme

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  griffinhawkinson · Member · May 3, 2024 at 2:09 am

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  Why cant i use the Spiel theme? It keeps saying ‘Your site includes premium styles that are only visible to visitors after upgrading to the Explorer plan or higher’

  Yet it says it comes with the Starter package?

  Please advise.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · May 6, 2024 at 3:09 pm

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  Hi there!

  Thanks for getting in touch! I just tested accessing the Spiel theme with a Starter plan, and I was able to activate it without any additional charges or issues:

  

  I noticed that you upgraded to the Explorer plan after your initial purchase. The Explorer plan offers more features than the Starter plan, including additional customization options, monetization features, and live chat support. You can find more information about the features included in the Explorer plan here: https://wordpress.com/support/plan-features/explorer-plan/#word-press-com-premium

  I hope this information helps! Let us know if you have any questions or if there’s anything else we can assist you with.