Split: cancel my account and provide refund

  • Unknown's avatar
    hello32f1b7db79 · Member ·

    I need to do the same thing I just bought the service yesterday and I hate it.

  • staff-totoro · Staff ·

    Hi there, I’m really digging your site so far, but it sounds like you had a frustrating time getting it to that point. What happened? We’re happy to take a closer look if it’s not too late! :)

    If you would prefer to cancel you can find that option on the page here: https://wordpress.com/me/purchases/intimateelopementadventures.com/21174599

    Hope that helps. Please let us know if you have any more questions.

  • Unknown's avatar
    hello32f1b7db79 · Member ·

    I understand that I can cancel there but will I receive a refund for it?
    Personally I do not find word press user friendly nor does it have the website templates I am really looking for. I want to add shapes and embed my contact form and I can’t. Overall I would like to cancel as long as I know I am getting refunded.

  • aleone89 · Staff ·

    Hey there,

    Thanks for reaching back out!

    I understand that I can cancel there but will I receive a refund for it?

    Currently, you are still within the 14 day refund window.

    Personally I do not find word press user friendly nor does it have the website templates I am really looking for. I want to add shapes and embed my contact form and I can’t.

    Ok, understood – would you be willing to tell me more about the templates you’re looking to obtain or use please? I’m pretty confident we can get you to a point whereby you’ve the site set up as you would like it.

    If you’re able to provide links to sites you like, we’d be able to produce some next steps.

    It is possible to embed a contact form, and this can be done as per these steps here: https://wordpress.com/support/wordpress-editor/blocks/form-block/

    Looking forward to hearing more!

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