Split: Glue registration problem

  • Unknown's avatar
    ahpoblete · Member ·

    I’m having this exact same issue. I have just transfered in from Google, and can’t delete existing glue records, nor add new one. Have you heard back from support? As domain customers we are supposed to be entitled to “Live Chat Support”, but it is nowhere to be found.

  • staff-totoro · Staff ·

    Hi there, I have split your comment into it’s own post so we can focus on your domain needs in isolation, thanks!

    Can you tell us more about the records you are trying to add and remove? Is this for a specific domain under your account, or changes you need to make to several domains?

    We may be able to update your records manually (while we troubleshoot your issue) so please feel free to share the specific records you are trying to add/remove and we’re happy to see what we can do to handle that for you. Thanks!

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