Split: i need help getting the creator plan

  • Unknown's avatar
    theworldgeogal · Member ·

    I signed up and selected the creator plan, but it keeps prompting me to upgrade. Even the themes/features I want tells me to upgrade to the Explorer plan. Isn’t creator already higher than explorer? How do I get my account to recognize my plan??

  • staff-dragon · Staff ·

    Hey there,

    I moved your request to a new topic. I am not seeing any issues accessing features for your site that require a paid plan, but I synced your site purchases just in case.

    Please let us know if you continue to experience any issues with your Creator plan.

    Hope this helps!

  • The topic ‘Split: i need help getting the creator plan’ is closed to new replies.