Split: Subscriber Problem

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  bikerprojack · Member · Jan 19, 2024 at 5:15 pm

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  I have the Explorer paid plan. I have the newsletter sign up initiated. For whatever reason, the first 47 subscribers were fine, then after that, none of the new email addresses have been added to my list, nor do they see and new posts. I tried to then add myself, and the small window in the + add subscribers area, just rotates as if it’s processing something. I’ve tried for the last 4 days to get WP support to answer me with no luck. I don’t know what to do. https://houseofchoppersnation.com/

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  staff-totoro · Staff · Jan 25, 2024 at 12:12 am

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  Hi there, I’ve split this comment into it’s own post so we can focus on it here, thanks!

  I tried to then add myself, and the small window in the + add subscribers area, just rotates as if it’s processing something.

  Can you share a link to the page so we can take a look? I did not see it here: https://wordpress.com/subscribers/houseofchoppersnation.com

  For whatever reason, the first 47 subscribers were fine, then after that, none of the new email addresses have been added to my list, nor do they see and new posts.

  I noticed 59 subscribers now, you have been able to successfully ad more since posting this? How many other subscribers were you trying to add? Do you have luck if you split the list up into smaller groups?

  Thanks for the additional info!