Split: Unable to update WHOIS details

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  jenstaar5 · Member · Jun 20, 2024 at 6:11 pm

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  I am having the same problem too. I am trying to update the email address as well and it says the same “unable to update whois details”. I tried to also log into the ingocnito browser and didnt work. I dont have access to the email address they are sending to verify any longer. Yahoo has deleted it. My website has been down for 2 weeks trying to get this figured out

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  staff-dpwordpress · Staff · Jun 20, 2024 at 6:30 pm

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  Hi @jenstaar5!

  We are sorry to hear that you’re locked out of your account. We will send you an email next with steps to regain access, so we can further help you with the domain, as well.

  Talk to you in a bit!

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  staff-dpwordpress · Staff · Jun 20, 2024 at 6:33 pm

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  Just in case you don’t have a way to receive emails either for the email address associated with your WordPress.com account, please head to https://wordpress.com/support/account-recovery/ to start a thread with us from there.

  Ciao!