Split: WordPress support

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  csoutherland44 · Member · Jun 5, 2023 at 9:35 pm

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  Everything was great today and we were able to fix the website but now Elementor is not working and we can’t make any changes. Please help

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  staff-totoro · Staff · Jun 6, 2023 at 1:37 am

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  Hi there,

  Elementor is a 3rd party “page builder’ style editor that completely replaces the default WordPress page editor we are trained on. Because of this, we are limited in how we can help with Elementor questions but I am happy to take a look and see if I can sort it out!

  This is for discoverwellnesstexas.com yes? You are seeing an error message of some kind? Or some other strange behaviour? Is this an issue that affects any page you try to edit using Elementor? Or only a specific page or pages?

  Thanks for the additional info!

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  csoutherland44 · Member · Jun 6, 2023 at 5:12 pm

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  I updgraded to pro and got it to work but I have another issue.

  My header in elementor looks like I want it but showing error on live site.

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  staff-zinnia · Staff · Jun 6, 2023 at 6:19 pm

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  csoutherland44 –
  
  Can you take a screen shot of what you’re seeing on the live site? It’s worth while to see if it looks the same on different browsers too.
  
  Elementor is a different company and we aren’t able to troubleshoot their stuff. I would suggest getting in touch with them to inquire about this. Share that screen shot with their team too.