Squarespace import failed

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  auramalexander · Member · Jul 14, 2023 at 6:09 pm

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  I just exported my Squarespace website for use here in WordPress to cut down on monthly costs. Squarespace did not provide any other options for export.

  The import into WordPress is completely broken and unusable. I already paid for a year of a Personal plan so I’d really like to have the import work or get a refund.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jmills39 · Staff · Jul 14, 2023 at 8:37 pm

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  Hello there,

  Could you share more about the problems you saw after the import? I’m unable to see how things appear since it looks like pages were deleted afterward. Were you missing images, or written content or experiencing some other type of issue?

  And is the site you imported from the one at https://www.qwertyuiop.media/?

  Import from Squarespace:
  https://wordpress.com/support/import/import-from-squarespace/

  Once the content successfully imports, you can visually create the design and layout using the site editor:
  https://wordpress.com/support/site-editor/

  If you don’t mind importing again and then letting us know, we can take a look for you.