SSL and Woocommerce not working

  • Unknown's avatar
    kaitlynbrouwers · Member ·

    Hi there, I have just set up my WP account and am struggling to get both SSL set up and Woocommerce. I keep going through the steps as outlined in the directions but it will not work. Can you please help? Thank you,

  • csabarakasz · Staff ·

    Hi there,

    Thank you for writing to us!

    I noticed that you said: “get both SSL set up and Woocommerce”.

    Since every WordPress.COM site comes with built in SSL and WooCommerce is part of the upgraded plan, this probably means your site was built with the self-hosted version of the WordPress software, often called as WordPress.ORG.

    This forum is equipped to help WordPress.COM websites.

    To clarify, there are several providers of WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your question as it lies outside of our system.

    For more info about the differences visit: http://support.wordpress.com/com-vs-org/

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/
    In case it would be a WooCommerce issue, you can create a ticket at: https://woocommerce.com/my-account/create-a-ticket/

    I hope this helps!

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