SSL certificate

  • Unknown's avatar
    matthewmacgregor66 · Member ·

    Hi, I have a website that was purchased from Crazy Domains but is hosted by Word Press. Crazy Domains is requesting the following information from Word Press before it will issue me with an SSL:
    1. Which country is WP incorporated (I believe it’s the USA)
    2. CSR file
    3. What type of server software does WP use? I.e. Apache, Ipswitch, AOL? if Apache then which version (e.g. Apache+ApacheSSL, Apache+OpenSSL etc.)?
    Any assistance would be greatly appreciated.

  • staff-totoro · Staff ·

    Hello,

    Thank you for reaching out with your questions. From your message, it appears that your site is not hosted on our managed WordPress.com hosting, but instead is utilizing the free, open-source version of the software on a different hosting provider. I’m afraid we’re unable to provide support for websites hosted outside our network as our capacity to investigate and assist is limited to sites we host directly.

    Our WordPress.com managed hosting, however, provides a range of services that help you focus on creating great content while we manage the rest. You can find out more about it here: https://wordpress.com/hosting/

    If you might be open to the idea, we do offer a simple method of transitioning your site to WordPress.com using our easy-to-use migration plugin. This could be a solution that provides you with a more direct means of support.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Even though we may not directly support your current hosting arrangement, we don’t want to leave you without help. The community support forums for the open-source version, which is what your host uses, is in a great position to assist. Here’s the URL: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    This forum is an aggregation of knowledgeable WordPress open-source users who might haveexperience with the same issues you’re facing and can offer more context-specific advice and solutions.

    Hope this information helps.

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