SSL certificate issues
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Hello,
We are having several issues with our company website regarding SSL. There was a misconfiguration in the DNS records that pointed the @ A record to a domain parking IP. This has recently been fixed, so it might take some time to properly reflect.
- SSL certificate status shows as pending for the domain friedmanfisher.com (it is externally managed but A records for ‘@’ and ‘www’ are now correctly pointed to the specified IPs
- Visiting friedmanfisher.com brings up the correct website, but no HTTPS connection is established; is there a way to have the connection automatically resolve to https:// so the “not secure” badge disappears?
- Visiting http://www.friedmanfisher.com also resolves the correct address, however visitors are greeted with a security warning stating that the common name of the certificate is invalid. The common name of the certificate is currently set to *.wordpress.com and not *.friedmanfisher.com. According to the docs, the *.friedmanfisher.com address should be listed as a DNS SAN in the certificate, but the current SAN is still set to *.wordpress.com.
Please assist, thank you
The blog I need help with is: (visible only to logged in users)
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Hi there
Thank you for letting us know about the issue. I’ve issued an SSL certificate for your domain https://friedmanfisher.com.
Could you please check and confirm that you’re seeing a secure connection when you visit your site? If not, you might want to try using a different browser or clearing your browser cache. You can follow the steps outlined in this guide to clear the browser cache: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
If you have any more questions or need further assistance, don’t hesitate to reach out!
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I’m glad I could help! Please don’t hesitate to get in touch if there’s ever anything further we can help you with :)
- The topic ‘SSL certificate issues’ is closed to new replies.
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