SSL Certificate still pending

• 

  smartlisting2023 · Member · Jun 5, 2023 at 9:52 am

  • Copy link
  • Add topic to favorites

  Last Thursday I finished my website and made sure that all settings are correct to go live. Now it has been over 80 hours and the SSL is still pending. Would it be possible to see if there is anything else that needs to be done on my part?

  The blog I need help with is: (visible only to logged in users)

• 

  machellie · Staff · Jun 5, 2023 at 1:27 pm

  • Copy link

  Hi there, @smartlisting2023!

  So that we can finish installing the SSL on your site, you will want to log into your domain provider’s account and disable DNSSEC on your domain.

  DNSSEC must be disabled for us to install the SSL on your site.

  If you aren’t sure how to make this change, you will want to reach out to your domain provider here:

  https://kb.realtimeregister.com → Contact

  Let us know once you have done this and we will help you push along this SSL install.

  Looking forward to hearing from you.

• 

  smartlisting2023 · Member · Jun 5, 2023 at 3:53 pm

  • Copy link

  Great, thank you so much for your answer. I’ve disabled the DNSSEC now!

• 

  machellie · Staff · Jun 5, 2023 at 4:46 pm

  • Copy link

  Hi there, @smartlisting2023!

  Looks great. I was able to push along this SSL install for you. You can now view your site at https://smartlisting.nl/

  Let me know if you have any questions!