SSL Certificate still pending after 72 hours

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  kfrconsultsllc · Member · Jun 22, 2024 at 4:07 pm

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  Hello,

  I connected my domain from squarespace and it shows active and everything but I completed the connection process on monday 6/17 and I am currently still waiting for it. The SSL certificate still shows as pending, Im wondering if there is something else I need to do or something I did wrong, I’m not tech savvy but I can figure something out. Please help!

  The blog I need help with is: (visible only to logged in users)

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  staff-alexhe · Staff · Jun 22, 2024 at 4:53 pm

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  Hi there! I checked your domain, and it appears your registrar has DNSSEC active. This prevents us from being able to install an SSL correctly.

  To allow SSL provisioning to continue on WordPress.com, you’ll need to disable DNSSEC on Squarespace by following these steps: https://support.squarespace.com/hc/en-us/articles/4404183898125-Nameservers-and-DNSSEC-for-Squarespace-managed-domains#h_01HE19XT6G8RD6R3GN3T05PK83

  After that, the SSL will be installed automatically. I hope that helps!

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  kfrconsultsllc · Member · Jun 24, 2024 at 1:07 pm

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  Thank you so much!

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  kfrconsultsllc · Member · Jun 24, 2024 at 2:01 pm

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  Hello,

  Sorry just wanted to make sure, so there is nothing I would add in the DNSSEC tab in squarespace? Thank You!

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  staff-andersonwp · Staff · Jun 24, 2024 at 7:21 pm

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  Hi there –

  DNSSEC is now inactive and we were able to issue your domain’s SSL certificate. You’re all set! Let us know if you have any other questions.