SSL Certification needed after waiting 72 hours

  • Unknown's avatar
    laurenkhumphrey · Member ·

    It has been more than 72 hours since I connected the domain that I transferred. It still says SSL Certificate Pending. I need to get my site up and running asap. Is there something else I need to do?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    tanjoymor · Member ·

    You have a custom A record on this domain that is preventing it from connecting to your WordPress.com site. You’ll need to remove that A record for it to load your WordPress.com site and for WordPress.com to be able to issue an SSL certificate.

    You can reach our Happiness Engineers from within your account by requesting to Connect to a Human through our AI Assistant if you need further help with this. We also have a support guide here: https://wordpress.com/support/help-support-options/ advising on how to access support.

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