SSL ERROR

  • Unknown's avatar
    maapllpcok · Member ·

    I cant access my website as well as admin panel. Its been showing “ssl err”. Its been 2 weeks this has happened. There was a number given in the page. I have contacted them and they says it can cleared only from my host side. As I am using wordpress free host. I dont know on which platform i have hosted my website. Anybody please help with the same.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    enile8 · Member ·

    Hi,

    Sorry to hear about your site.

    I wasn’t able to get your site to load but it appears that it’s not hosted with WordPress.com. Maybe it’s using the open-source WordPress software (from WordPress.org) but hosted elsewhere?

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

    I would recommend reaching out to your hosting provider for help with this. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    Best of luck.

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