SSL for wordpress .com site – missing for mine?

  • Unknown's avatar

    I saw in the knowledgebase that SSL is automatically installed on .com sites. However, my site adjust.ie does not appear to have it. Can you help me in resolving this?

  • Unknown's avatar

    What is the URL of your site running on the wordpress.com platform?

  • Unknown's avatar

    The URL is http://www.adjust.ie

    My domain points to the wordpress.com site.

  • Unknown's avatar

    Your domain isn’t registered with wordpress.com that’s why the SSL is missing. You must contact your registrar to solve this problem.

  • Unknown's avatar

    Hi staartmees – many thanks for you reply. And I apologise for the lengthy delay between my reponses.

    I though that if I pointed the nameservers to the wordpress site that was what I must do. Are you telling me that since I didn’t purchase my domain from wordpress I cannot use the SSL cert that wordpress offers?

    thanks again for the help.

  • Unknown's avatar

    Are you saying you no longer wish your site to be hosted by Reg365? If you wish to build a site here at WordPress.com instead then a paid plan will enable you to map/transfer your domain to a wordpress.com site and then the domain would show as secure with a padlock on wordpress.com servers.
    https://wordpress.com/pricing/
    If you wish to stay where you are then you’d approach your host concerning SSL.

  • Unknown's avatar

    Thanks for the cllarification themagicrobot. Currently the site is hosted on wordpress.com. However, at the domain we’ve got a redirect to the wordpress.com site. Hence the reason that the SSL doesn’t work. I now understand that we need to purchase something somewhere to get this working properly. Apologies – I am much more familiar with self hosted WP so was having trouble understanding the structure on the .com side.

    Thanks for the clarification.

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