St Margaret's Aberlour.co.uk
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You have locked me out of our Word Press account. WHY??? Please let me know how I can access it again. My user name is NVBI and email (email visible only to moderators and staff). I have tried to change my password with no success. You quote Error 403. Please allow me to access the site NOW!
Thank you -
Hey there, it looks like you are at the wrong support forum. This forum is for sites hosted on WordPress.com, not for the self-hosted version of WordPress. More info on what’s different – https://en.support.wordpress.com/com-vs-org/
You should be able to get help from the WordPress.org support forums. -
Hi there,
You are already posting here as the WordPress.com user, nvbi, and you don’t own any sites with us.
The site you indicate is not hosted with us, but using the self-hosted WordPress.org software, as @4gn3l indicated. You can find the password reset instructions for sites using that version of WordPress here:
https://codex.wordpress.org/Resetting_Your_Password
Please contact your hosting provider if you need more help with that, as they’re the ones who can give you the server access you need to make changes to your site’s database.
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