staaltape. com hosted by wordpress, no longer accessable

  • Unknown's avatar

    Hello,

    my site staaltape.com is hosted by wordpress. It is, i had a configured to wordpress.
    When I log in, or try to log in, and also when I simply would like to visit the site, I get this message

    Warning: require(/home/wybuchni/domains/staaltape.com/public_html/wp-includes/class-wp-theme-json-schema.php): failed to open stream: No such file or directory in /home/wybuchni/domains/staaltape.com/public_html/wp-settings.php on line 173 Fatal error: require(): Failed opening required ‘/home/wybuchni/domains/staaltape.com/public_html/wp-includes/class-wp-theme-json-schema.php’ (include_path=’.:/usr/local/php74/lib/php’) in /home/wybuchni/domains/staaltape.com/public_html/wp-settings.php on line 173
    There has been a critical error on this website.

    Could you help to give me access to the dashboard?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • The topic ‘staaltape. com hosted by wordpress, no longer accessable’ is closed to new replies.