Start-over / delete all published content

  • Unknown's avatar

    Hello,

    I tried to find bulk actions and/or a delete all button, but could not.
    Could you please delete all my posts? I want to start over, with a different focus on my blog.
    Thank you,
    Alin P.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi @podbacx,
    This is something that you can(and must) do yourself.

    You can follow these instructions to empty your site and start over:
    https://en.support.wordpress.com/empty-site/

    Hope this helps :)

  • Unknown's avatar
  • Unknown's avatar

    @otpidusprime

    This is something that you can(and must) do yourself.

    This is not a must. Read what follows:

    You have two options for clearing site content:
    (1) Doing this quickly and easily yourself http://en.support.wordpress.com/empty-site/
    (2) Waiting in a queue and having Staff do it for you.

    If you have a lot of content Staff can empty the whole blog for you. That will remove all data including posts, pages, tags, categories, comments, and uploaded files and once deleted, the data cannot be recovered.

    If you are sure you want Staff to proceed, post here again to:
    (1) confirm the URL of the blog(s) you want them to empty;
    (2) confirm that you know content deletion is irreversible.

    Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    IMPORTANT NOTE: Deleting blogs and/or blog content does not remove indexed content from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  • Unknown's avatar

    @otpidusprime
    Click the member link under the username:
    podbacx Member Since May 3, 2009 (7 years)

    Also note that we do not post responses into any threads until we know exactly what the URL of any site is.

    What is the exact URL starting with http:// of the site you referring to please?

    This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  • Unknown's avatar

    @otpidusprime
    Note that https://podbacx.wordpress.com/ is a very old site devoid of nay blogger created content. Therefore this blogger cannot be referring to it as there is no content to delete.

  • Unknown's avatar

    @timethief
    Thank you so much for the detailed information. :)

    This is not a must.

    Does this apply to deleting sites and deactivating accounts as well?

    Note that https://podbacx.wordpress.com/ is a very old site devoid of nay blogger created content. Therefore this blogger cannot be referring to it as there is no content to delete.

    I thought the same but as the question said that they wanted to start over(since it is a really old site), so i thought about helping them out.

  • Unknown's avatar

    Staff do not deactivate accounts. They must be deactivated by the person with the username account that registered them.

    I thought the same but as the question said that they wanted to start over(since it is a really old site), so i thought about helping them out.

    My 11 years of experience means I assume nothing. I confirm the URL of the actual site referred to before I post instructions as 30 % of those who post here every day are not referring to sites their usernames are linked to and are frequently referring to wordpress.ORG sites and posting to the wrong support forums. If we post instructions without confirming the URL and where the site is hosted we can create confusion for those who post threads.

  • Unknown's avatar

    re: older sites
    In many cases the bloggers have lost their login information. Also Staff removed the convenient dashboard link when the wordpress.ORG sites were added into My Sites. Therefore those with older wordpress.COM accounts and sites registered under them don’t have a clue how to find their dashboard login link.

    So if they confirm the URL of the older site and it is a wordpress.COM hosted site I post what follows.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    What I post below applies only to sites hosted by wordpress.COM. It does not apply to wordpress.ORG software installs.

    You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    *Replace NAME_OF_BLOG in that URL with the actual name of your blog.

    I recommend bookmarking that link or memorizing it.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    If required use the account recovery form
    https://en.support.wordpress.com/account-recovery/

    Recover Your Account

  • Unknown's avatar

    @timethief
    NOTED.

    Will confirm the site thoroughly first and then, post an answer following up the question. I also added this topic to my favorites as it has most of the information i needed.

    Many Thanks for all your help! :)

  • Unknown's avatar
  • Unknown's avatar

    Tips on answering support questions

    Understand that we volunteers select which threads we post into based on being convinced that we have a complete and correct answer prior to posting anything at all.

    We understand that anyone posting to a support forum expects and deserves a correct and complete answer in the first response posted wherever possible. Therefore we avoid getting into lengthy back and forth information exchanges and do not post such things as “get back to me if that doesn’t work“. Posting that implies we are Staff when we aren’t. It’s preferable to post how to contact Staff by using the modlook tag instead.

    If we spot a thread we do not feel 100% convinced that we have a correct and complete answer for because we cannot find an authoritative support doc to backlink to, a staff response to a similar previous thread to backlink to, or a response from an experienced Volunteer to backlink to, then we subscribe to the thread and allow another more experienced Volunteer or Staff member to answer it.

    That approach ensures that the person who needs help, hopefully, gets the correct answer in the first response posted, so their time is not wasted and they do not become frustrated due to confusing back and forth exchanges with Volunteers.

    Aside from being aware of the sticky post content at the top of the support forums, the first step of all for answering any support question that we think we have an answer for is to answer the question what is the URL of the site being referred to and who hosts the site. If it the URL of the site referred to has not been provided then ask for it and post nothing else.

    If you have determined the URL and the site is hosted by wordpress.COM click the member link under the username of the person who needs support. Doing that means you can spot and tag duplicate threads. It also gives you a heads up on how experienced the blogger may be, how many times they may have had the same issue in the past, and how it was resolved. Speed reading the past threads will help you determine how much detail to provide in your responses.

    The second step is to locate relevant support docs. Support docs are living docs but they are not up to the minute and when there are widespread issues they may be useless.

    The third step is forum tag searching and Google search. Always be aware of the resource we have by simply using forum tag search https://en.forums.wordpress.com/tags/ By using tag search and by using Google search prior to posting any support response volunteers can locate the most up to date information on any support topic. Doing those searches may reveal situations where there may be wide spread recent issues.

    (Tailgating Staff response experienced volunteers who frequently answer support threads may also do the same.) Example: justjennifer Example: timethief
    Best wishes.

  • Unknown's avatar

    P.S. I don’t wish to come across as being preachy but I do not want to be anyone’s mentor. At present we have several new Volunteers posting who wish to become Staff members. I wish them well butI can answer 6 – 8 pages of support threads daily (30 threads per page) when the support forums are not a training ground for multople staff wannbes. I tailgate new Voluteeer’s threads to make sure those who posted them initially get the support they need. Note that Staff do not monitor all threads on the board. They are primarily focused on those threads with modlook tags. I also tailgate some Staff members threads too.

    When I answer threads here I am multitasking from my business. Therefore I answer the most repetitive questions posted as I do not have the time or inclination to get into deep problem solving. I don’t want to be on Staff so I’m not trying to impress anyone. I just focused on providing correct answers quickly.

  • Unknown's avatar

    I totally understand @timethief, and that is the reason why i am using this approach to answer any question on the forum:
    1. Check if WordPress.com site
    2. Read question carefully
    3. Analyze and research if you can answer.
    (If yes then answer, if no then see if it can be solved by the staff and use modlook, if no idea then do not answer at all)
    4. Type answer
    5. Proof read answer
    6. Submit

    I established this because of your help on some previous answers.

  • Unknown's avatar

    @otpidusprime
    You are doing great and when I see your answers I’m smiling as I expect to see you on Staff one day.

  • Unknown's avatar

    Haha dont know about that @timethief, but thanks for believing and helping me!

    Means a lot :)

  • Unknown's avatar

    @otpidusprime
    You are doing great and when I see your answers I’m smiling as I expect to see you on Staff one day.

    @timethief,

    I love that you’re helping other volunteers :)
    Just wanted to let you know that I’ve made it to Automattic and I’m staff now! Thanks to you, I learned a lot from you when I started off as a volunteer :))

  • Unknown's avatar

    I love that you’re helping other volunteers :)
    Just wanted to let you know that I’ve made it to Automattic and I’m staff now! Thanks to you, I learned a lot from you when I started off as a volunteer :))

    Congratulations bro! :)

  • Unknown's avatar

    @omkarbhagat
    Congratulations! That’s such good news. :)

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