Started import from tumblr but never started

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  cristianconti · Member · Dec 11, 2018 at 9:10 am

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  I launched a tumblr import, days ago but it remains stuck at 0.
  Do I need to disconnect from Tumblr for trying again?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Dec 11, 2018 at 12:03 pm

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  Hi cristianconti,

  I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.