STarted my blog

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  jbdragun · Member · Feb 6, 2019 at 9:17 pm

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  People who signed up are not getting my posts even when they have agreed to receive

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  fstat · Staff · Feb 7, 2019 at 9:59 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  jbdragun · Member · Feb 9, 2019 at 8:03 pm

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  Discussingcancer.com and yes I am on WordPress.com thanks for help

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  gemmacevans · Member · Feb 9, 2019 at 9:00 pm

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  Hi jbdragun,

  discussingcancer.com is owned by another WordPress.com account — the one you are using to post here is not listed as a user of the site. We’ll be happy to look into this but first, please login as jbdwritings and reply here or start a chat (direct support is included in the plan).

  It would be great if you could provide an email address for one of the people not receiving notifications, so we can take a closer look.

  Thanks!

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  jbdragun · Member · Feb 9, 2019 at 9:07 pm

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  I’m signed in as jbdwritings and one of the email subscribers is (email visible only to moderators and staff)

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  staff-doublebassd · Staff · Feb 10, 2019 at 10:38 pm

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  Hi there,

  You are still logged in as jbdragun, not jbdwritings. Be sure to log into the correct account and we’d be happy to assist you further.

  Thanks,

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  jbdragun · Member · Feb 11, 2019 at 12:09 am

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  Please help me . I’ve Been at this for weeks what is the magic I am not techy. I made a word press blog for cancer I have some followers but they don’t get updates when I post I can’t see hiring an outside company to help when I paid for premier level what am I doing wrong? Thanks!!!!

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  fstat · Staff · Feb 11, 2019 at 8:19 am

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  Since you have a paid account, please retrieve the transaction ID from your bank statement and send it to us via this form:

  https://wordpress.com/wp-login.php?action=recovery

  Please DO NOT post any transaction details here as this is a public forum.