starter pack

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  malinanderstedt · Member · Apr 23, 2024 at 9:30 am

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  last night i managed to buy one month starter pack via an email i received, but its not added to my account as a function yet. could you have a look at it? thanks

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  maciejpilarski · Staff · Apr 23, 2024 at 9:26 pm

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  Hi there!

  Based on what I see, you have multiple WordPress.com accounts. You have used the current one to purchase your custom domain and the other one to purchase the Explorer subscription.
  
  If you would like to move all your subscriptions to the same account, please follow the steps from the links here:
  – move site to another account: https://wordpress.com/support/transfer-a-site/
  – move domain to another account: https://wordpress.com/support/domains/move-a-domain-to-another-wordpress-com-site/