Starter Templates (Astra) not loading

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  thomasmersman8602 · Member · Aug 11, 2020 at 12:40 am

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  Hello – When I try to load a starter template, it begins to load but at the end gives me 500 internal server error. I can never get it to load. What can I do?

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  kokkieh · Staff · Aug 11, 2020 at 7:26 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the Astra theme you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/