starting

  • Unknown's avatar

    I purchased premium plan but it doesn’t show up when I log in. Also, trying to ad transfer code to transfer domain name from Go Daddy, but I can’t access a place to enter it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Let’s start with the basics. What is the full address of the site you need help with? You are probably just logged in to the wrong account.

  • Unknown's avatar
    avalonfirehorse · Member ·

    I’m so very confused! I purchased premium package, and the website is divinelightliving.com. That domain was purchased on Go Daddy. I unlocked it and received a transfer code in order for WordPress to host it from now on, but there is nowhere to put the code. I just started to investigate with the free site they gave divinelightliving143894404.wordpress.com
    Thanks so much for responding!

  • Unknown's avatar

    Personally I think it makes sense to buy a domain at the same place you want to host it as life is so much simpler. However if you’ve purchased an upgraded plan here at WordPress.com and want to transfer your GoDaddy domain to divinelightliving143894404.wordpress.com then that is doable. This thread has been tagged to ask a member of staff to advise you further.

  • Hi! It looks like you actually deleted this account already, which may be just as well since I can confirm the upgrade is owned by a different user.

    Please be sure you have logged out and logged back in with the correct account (you can likely just use the email address that received a receipt) and then you should be able to mange the upgrades, finish the domain transfer, etc.

    You’ll also be able to reach support directly, via https://en.support.wordpress.com/contact/

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