Statistics is not working properly

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  katalinszilard · Member · Dec 15, 2019 at 11:34 am

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  Anybody has the same problem?
  How can it be fixed or whom to contact?

  I asked someone in a different country to visit my site and his visit was not shown at all. I checked it more times, also I checked my site on a different pc (without being logged in) and my visit was not shown.

  The blog I need help with is: (visible only to logged in users)

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  mercedesblak · Member · Dec 15, 2019 at 12:20 pm

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  A problem many experience. I was previously told that the stats take a while to update.

  I’m not sure if they work in ‘ real time’ so to speak.
  Oddly, my time zone set itself to Cairo.

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  katalinszilard · Member · Dec 15, 2019 at 12:27 pm

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  Hi mercedesblak,

  Thank you for the reply. :)
  My problem is not a real time issue.
  Only visits I made by myself on my own laptop without being logged in are shown.
  If I used a different laptop, or if I asked somebody else to visit my site those visits are not shown at all. Not even those visits that were done a few days ago.

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  justjennifer · Member · Dec 16, 2019 at 11:42 am

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  Hi @katalinszilard since you opened another thread at https://en.forums.wordpress.com/topic/statistics-is-not-working-properly-2 and it has been marked for Staff assistance, I’m going to go ahead and close this thread so we can keep all support in one place. Please be patient for someone to reply to you there. Thanks.