statistics not displaying correctly

undelirioalgiorno · Member · Nov 10, 2013 at 10:56 pm
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Hi,
after the intervention on wrong statistics I have a second problem.
I have two sites with a similar name: undelirioalgiorno.wordpress. com and undelirioalgiorno.com
Before your intervention on the first site, I had more or less 10 visits/day on the first site and around 1 or 2 in the second one.
Now the situation is inverted: 10 in the second and 1 or 2 in the first. I do think there is another problem somewhere.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Nov 10, 2013 at 11:47 pm
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
jeremeylduvall · Member · Nov 14, 2013 at 8:10 pm
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Hi @undelirioalgiorno,

I’ve checked out the stats on both of your blogs, and I’m not sure I see a clear pattern that would point to a potential bug. Have you recently changed how you publicize your posts (what links you share)?

Best,

Jeremey
rosatherose · Member · Nov 15, 2013 at 11:08 am
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Can anyone help me? I upgraded the Internet explorer as prompted by WordPress, now my stats won’t load. I really rely on the views by country but can see very limited information now and some pages are blank. I tried deleting cookies but no good. Been like this for a week now. Can’t seem to find ananswer
jeremeylduvall · Member · Nov 15, 2013 at 3:15 pm
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@AGypsie’sWife – what version of Internet Explorer are you using?
timethief · Member · Nov 15, 2013 at 4:33 pm
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Also adding to what @jeremeylduvall asked I would like to add that if you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

And, if you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
rosatherose · Member · Nov 15, 2013 at 4:38 pm
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I’m no good at the technology. I’m sure it asked me to upgrade to IE11. I just clicked and did. I’ll try to check now and get back.
timethief · Member · Nov 15, 2013 at 4:40 pm
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Thanks for hanging in there and giving upgrading a go. Please do let us know how you make out.
rosatherose · Member · Nov 15, 2013 at 4:42 pm
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Yep, just checked, definitely Internet Explorer11.
timethief · Member · Nov 15, 2013 at 4:48 pm
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Thanks for that. Have you tried again to see if your issue has been resolved by upgrading the browser version?
rosatherose · Member · Nov 15, 2013 at 5:34 pm
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I did upgrade to IE11, as suggested by WordPress and that’s when my problem started. I’m sorry to be a pain, but I am not savvy enough to know what to do. Should I back down to IE 10, where I had no problems? I would have no idea to do that btw.
timethief · Member · Nov 15, 2013 at 5:37 pm
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Please hang in there and Staff will assist you. I tagged the thread for a follow-up.
rosatherose · Member · Nov 15, 2013 at 6:26 pm
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thank you so much. I rely on the stats to se where I’m going
jeremeylduvall · Member · Nov 15, 2013 at 9:47 pm
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Hi @AGypsie’sWife – Just to confirm, you aren’t in compatibility mode correct? @timethief provided some directions to disable that here:

http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

Is the page actively loading and you’re seeing a spinning wheel (like this) or is the page not loading at all?

Can you make sure javascript is enabled in your IE browser? Instructions on doing that can be found here:

http://support.microsoft.com/gp/howtoscript
rosatherose · Member · Nov 16, 2013 at 8:43 am
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It sees to be running Java version 6, update 15. I don’t know what compatibility mode is, I haven’t changed anything on the computer except to update to Version 11 of Internet Explorer – that may be a co-incidence but it’s when the problems started. I am getting some stats on the page, like views per day, and referred links, but the rest isn’t loading, so I can only see view, not visitors and no country stats. The spinning wheel is there and just keeps spinning! I really appreciate your help here – the stats page is so, so useful to me! Thanks!
rosatherose · Member · Nov 17, 2013 at 9:30 am
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Hi, it’s getting worse! Now I can’t see anything at all for ‘yesterday’ only ‘today’. Is anyone able to help? The Reader is blank and all I get is the spinning wheel! I rely on the stats to see who’s reading and to direct my blog accordingly! When I get good results it really encourages me to keep going! Please Help!
raincoaster · Member · Nov 17, 2013 at 9:52 am
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I’m coming in late to this, but this used to happen when your Flash was outdated.
rosatherose · Member · Nov 17, 2013 at 7:37 pm
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I don’t know what flash is…. I’m a bit hopeless, I know. All I want to do is write and see where my writing takes me. I chose wordpress, as a platform because it seemed the most friendly for a person who is not technologically savvy. WordPress had all the support and tutorials I needed to be set up and I have been so pleased with my progress. Now though, I am stuck. Having placed my blog with wordpress, I so want to continue. But! I need the stats and can’t understand how to make them work in the way that they did when I first started a couple of months ago. I just wish I could sort this out.
rosatherose · Member · Nov 17, 2013 at 8:29 pm
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ok. Found out what flash was. Downloaded latest version. Restarted. Got rid of an unwelcome ad-on. Still got the spinning wheel. Still got restricted stats. Oh please help WordPress!
rosatherose · Member · Nov 18, 2013 at 9:39 am
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Reader is blank, the display on my page has gone weird and the ‘Like’ button is loading loading loading. Despair.

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