Stats and insights

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  dianneb4590d213d6 · Member · May 16, 2022 at 8:04 pm

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  I am not able to get any statistics. The wheel just keeps turning.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · May 17, 2022 at 12:14 am

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  Hi @dianneb4590d213d6, I see what you mean. I can’t tell yet what’s causing the issue, but we’ll do some digging.

  Do you remember when this started?

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  supernovia · Staff · May 17, 2022 at 4:08 pm

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  Hi! So, we talked to the folks at Jetpack. They said your server seems to be blocking Jetpack’s IPs. Can you ask your host to allow them?

  Jetpack

  Then, if you need more help, can you reach out directly in their forums
  https://wordpress.org/support/plugin/jetpack

  They’ll be better able to assist you directly. Hoping that helps!