Stats and Reader not functioning

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  windybee · Member · Apr 30, 2013 at 2:04 am

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  Stats and Reader aren’t functioning

  The blog I need help with is: (visible only to logged in users)

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  windybee · Member · Apr 30, 2013 at 2:06 am

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  Dear WordPress Community,
  I don’t know if this is happening to others, but I’m currently unable to view stats or load the Reader. I get the “spinning wheel of death” when I click on either one. Is the WP server undergoing maintenance or tied up? Thanks.

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  timethief · Member · Apr 30, 2013 at 3:17 am

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  That sounds like a browser related issue. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  windybee · Member · Apr 30, 2013 at 3:45 am

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  Thanks for responding Timethief, but I’m not on an outdated browser, nor am I on a Internet Explorer which is probably the worst browser out there. I use the most current versions of Safari and Chrome and I regularly clear my cache. I have had https enabled since it was made available. (Long time ago). Since I posted this, I logged out and logged back in which seems to have cleared up the Reader problem and I’m checking the stats next.

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  timethief · Member · May 1, 2013 at 6:26 pm

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  It’s good to here logging in and out cleared up yopur first issue.

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  timethief · Member · May 1, 2013 at 6:27 pm

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  edit: “yopur” was meant to be “your”