Stats broken in iOS app since upgrade to iOS 8

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  naomiparkhurst · Member · Sep 21, 2014 at 8:55 pm

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  Since I upgraded my iPhone and iPad to iOS 8, I haven’t been able to view my blog stats in the WordPress app; I just keep seeing a message that there’s been an error and to try again later. I can access my stats on the web and I seem to be able to get to everything else from the app; it’s just the stats that are broken.

  I don’t know if this is a bug in the OS or the app, but I figured I’d better report the problem.

  Thanks for any help!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 21, 2014 at 8:58 pm

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  Here’s the link for the iOs forum for the WordPress app so you can post there and make our WordPress developers aware of your issue. http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

  If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to to those forums.

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  naomiparkhurst · Member · Sep 21, 2014 at 9:26 pm

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  Thanks!

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  timethief · Member · Sep 21, 2014 at 9:49 pm

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  You’re welcome and best wishes.

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  bwgcnm · Member · Sep 23, 2014 at 9:33 am

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  I’ve been using wordpress to share pictures and thoughts of my 3 month trip with my friends who don’t use Facebook. I am devastated that after upgrading to IOS 8 I can no longer upload photos! I tried accessing through Chrome in my IPad, that didn’t work, either. Any suggestions for a work around would be welcome!

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  naomiparkhurst · Member · Sep 23, 2014 at 11:01 am

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  That’s an Apple bug that many people have been complaining about all over the Internet. I hope it will be fixed in the next update.

  Were you trying to upload pictures from Safari or the WordPress app?

  Safari won’t work until Apple fixes the bug.

  The WordPress app will upload pictures just fine for me even after the iOS upgrade.

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  rachelmcr · Member · Sep 25, 2014 at 4:27 pm

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  Hi Naomi,

  I see that our mobile developers are working on this with here:

  http://ios.forums.wordpress.org/topic/ios-8-broke-my-stats

  They’ll be able to use the logs you send them to investigate this further. :)

  @bwgcnm – Since this is a different issue than the one described in this support thread, can you please make a new forum thread either here in the support forum or in the iOS support forum here:

  http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

  That way, we’ll be able to investigate and keep track of the issue you’re having. Thanks!