Stats conflict between WordPress.com version of site and self-hosted site

  • Unknown's avatar
    macfilos · Member ·

    My website https://www.Macfilos.com is correctly showing traffic statistics in JetPack. However, the stats on the posts summary and on individual posts appear to be linked to macfilos.wordpress.com which should not be active. So we see zero traffic on individual posts. The ‘see more’ button on JetPack stats takes us to the wordpress.com site.

    I would like to delete the Macfilos.wordpress.com site and ensure that JetPack on Macfilos.com is using the correct traffic stats. However, I do not know the function of hte Macfilos.wordpress.com site (which I think I set up in order to initiate JetPack) and fear that deleting it will wipe all the historic stats.

    Can you please give me a steer on what action to take. Macfilos.WordPress.com has no purpose as far as I am concerned. I’ve marked it private.

    Mike Evans

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like your self-hosted site at macfilos.com is not properly connected via Jetpack at this time. You may want to reconnect Jetpack by following the instructions here.

    If you want to permanently delete your WordPress.com site, you can follow these steps:

    WP
    Delete Site
    in WordPress.com Support
    3 min read
    This guide explains how to delete your WordPress.com website. Permanently Deleting Your SiteDeleting a Site with UpgradesAlternative OptionsReverse a Site DeletionAccount Closure Permanently Deleting Your Site ⚠️ Deleting a site permanently removes it and you’ll never be able to re-use its WordPress.com address (such as yourgroovysite.wordpress.com). If that’s not what

    If you run into trouble with reconnecting Jetpack or need further help with stats, please post on the Jetpack support forum at this link. We can help with WordPress.com sites in this forum, so you’d want to post on the Jetpack support forum for help from the Jetpack folks.

    Thanks!

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