stats confused in two domains
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Hi,
From the last update, a couple of days before today, I encounter some problem.
I can see that my stats, of my self hosted website (www.dentissime.com), are totaly erased before february 6th (day of updating).And now I see in my wordpress.com account, in my-stats module that I have a list of domain to check my stats. I have multiple entries, and especially one which is “www.dentissime.com” with results which are same on my web site board. And a another one, “dev.Dentissime.com” which is a temporalilly domain for my devs (not public). And when I check this one I can see my stats from the start (october 2010).
What’s the problem ? And how can I fix that ?
I want to see all my stats from the start for my domain http://www.dentissime.comThanks for your answer.
Blog url: http://www.dentissime.com -
Are you using Jetpack or the WordPress.com Stats plugin?
If you are using Jetpack, did you recently upgrade from the WordPress.com Stats plugin?
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Did you change the URL of your domain while using WordPress.com Site Stats?
Can you also let us know if you de-activated the WordPress Stats plugin before activating Jetpack? Or did Jetpack automatically disable it for you?
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Can you please check the Plugins section of your blog’s Dashboard to make sure that WordPress.com Stats is deactivated?
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Yes, WordPress.com Stats Version 1.8.5 is deactivated in my plugin section.
Should I have to delete it ?Jetpack par WordPress.com Version 1.2.2 is activated.
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I deleted it, and I delete all files in directeory dev.dentissime.org.
But nothing change on http://www.dentissime.com/wp-admin.
And in my wordpress profile, for today I can see no stats for dev.dentissime.org, but with all my history of stats from october 2010.And for http://www.dentissime.com, I can see stats from 6th february.
How can I switch it ?
Where or How is doing matching between domain and jetpack instance ? -
In this case, I’m afraid your old stats cannot be combined.
Stats are stored in a slightly separate way with the new Jetpack structure, and this is one of those rare cases where they can’t be moved over.
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Jetpack stats are linked to the site’s URL, WordPress.com Stats are linked to the API key, which is now defunct.
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You don’t answer me, how are data stored ?
Ok with your explaination, but my url site hasn’t changed since 2009 to today.
How can I have my stats back from the start ?Stats are still existing but assigned to an other url.
There was a mistake somewhere, I want to fix it.Thanks
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The stats are, or in this case were, stored on this end, not in your database.
In this case, they cannot be merged or restored.
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I know that is not stored on my database.
But stats are stored somewhere, and could be merged in one source, couldn’t be ?
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I’m really sorry, but we currently do not have a way of merging these stats. However, this is something that our team is aware of.
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Ok, thanks, is there any chance that your team doing something for this case in next few days ?
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