stats disappeared

  • Unknown's avatar
    catrionacb0eed606fe1 · Member ·

    All my stats (jetpack) from 2021 until december 2022 have disappeared for my website: catrionaskitchen.com
    They now appear under: catrionaskitchen.com.dream.web but that site does not exist! how do I get the stats from my website back? they now just appear as blank months…

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Were you cloning your site or creating a staging site? This issue usually occurs when your site URL changes due to the site being cloned or staged. We just want to confirm because your stats may not be the only thing affected. Your subscribers may also need to be moved back to catrionaskitchen.com, for example.

    Once you confirm, we’ll migrate the stats back to catrionaskitchen.com and fix this issue for you. Thanks!

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