Stats don't appear correctly

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  cathlebouleux · Member · Jun 24, 2012 at 4:14 pm

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  My stats don’t appear correctly for few days.
  Blog url: http://calisto235.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 24, 2012 at 4:16 pm

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  What makes you think they are not correct please?
  reference link > http://en.support.wordpress.com/stats/

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  cathlebouleux · Member · Jun 24, 2012 at 5:05 pm

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  Le diagramme en barres ne s’affiche pas et je ne peux pas atteindre les stats par semaine et par mois / The bar chart does not appear and I can not reach the stats weekly and monthly…

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  timethief · Member · Jun 24, 2012 at 5:18 pm

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  The issue then is to do with your connectivity or your browser.
  Have you tried emptying your cache and deleting your cookies?
  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  If you are using an AdBlocker disable it.
  If you are not using the secure https:// log-in please try it.
  http://en.support.wordpress.com/https/

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  timethief · Member · Jun 24, 2012 at 5:18 pm

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  These are the troubleshooting steps we take whenever any issues like this arise:
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work for you then we need to know
  (1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

  (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/