Stats don’t work

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  filipfalinski · Member · Nov 20, 2019 at 6:57 pm

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  Hi, my WordPress stats suddenly stopped working, hovewer I didn’t change anything on my website. What can I do?
  The site adress is http://www.stacjafilipa.pl/
  Can anybody help me?

  The blog I need help with is: (visible only to logged in users)

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  filipfalinski · Member · Nov 20, 2019 at 7:00 pm

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  Well, the proper link is stacjafilipa.pl, not the WordPress one ;)

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  kokkieh · Staff · Nov 21, 2019 at 5:26 am

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  Hi there,

  Stats are not being recorded, because you’ve disabled Jetpack’s stats module on that site. It looks like the only module in Jetpack that’s currently active on that site is the JSON API module.

  You can see instructions here on how to enable Jetpack’s different features, including site stats:

  Jetpack

  For more help with this, please contact Jetpack support directly via the contact link on their website.

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  filipfalinski · Member · Nov 21, 2019 at 7:20 am

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  Thank you very much!!! It helped.
  I still don’t know what happened as I didn’t change anything on my site, but it works now and this is the most important :)
  Thanks!

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  kokkieh · Staff · Nov 21, 2019 at 7:35 am

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  Hmm, modules shouldn’t disable themselves without you doing anything. It could perhaps be a different plugin on your site that overrode Jetpack, and I see two other stats plugins on your site so those might be the culprits.

  If this happens again, please see if disabling those plugins help. In general it’s not a good idea to have multiple plugins doing the same thing on a site, though, so it might be better to just disable and remove those plugins regardless.