Stats Feedback

  • Unknown's avatar

    Supernovia – feature-request – make the new one as close as possible to the old one.
    Seriously- what is the design philosophy that is so committed to wrecking something that worked really well? That’s actually a serious question – I cannot understand the rationale behind the new page.

  • @yoursumbuddy We regularly document everything WordPress at https://en.support.wordpress.com . We’ll update everything again once the changes requested here are all implemented.

    If you want to read the documentation on processes and decisions, because this is an open source project, you can read all of it at Github.

  • @ingridcc @tpenguinltg the stats tables weren’t always there; our developers have been working on the feedback here and that was a big request. :)

  • @nickpmacdonald while I’m happy to pass along subjective feedback, it does need to be as specific as possible: what specifically bothers you and why? If you don’t want to take time to analyze and share that, I do understand, however please also understand I won’t be able to help much otherwise.

  • Unknown's avatar

    @Supernovia – I think you’ll find that I and others have made extensive detailed feedback in this thread and others – my question is what anyone likes about the new page that they are so committed to – I cannot in all honesty think of anything about it that I like more than the old one.

  • @aventoe can you let me know specifically which data you’re looking for in as few clicks as possible?

  • @nickpmacdonald I’ve seen to it that all specific feedback is taken into account, so thank you for that. If you’d like to use the oldest stats, they are still available in wp-admin. Anything newer than that has come as a result of changes like this. So our aim here is not to argue, but to make sure those changes suit as many of you as possible.

  • Unknown's avatar

    @Supernovia – I’m not seeking to argue – I’m genuinely trying to understand what the folks who are driving the new version like about it – perhaps I’m missing something.

  • Sure, well, I guess the best answer I can offer is that our developers and designers of course would never do something they think would make for a worse user experience. We are always trying to make things better. You can read a lot of their thoughts at Github and at developer.wordpress.com if you’re interested. If you have questions about a specific aspect of design, let me know.

  • Unknown's avatar

    @supernovia – so I guess I’m still unsure about what you or the designers think is good about the new version – to be honest I took a look at GitHub and there doesn’t seem to be any easy way to navigate it. Is there a specific document, or even a personal take about what you like about it that could help me understand the rationale better?

  • Unknown's avatar

    Hi Supernovia,
    Hope you’re having a sunny day… : ) I skimmed through these forum entries and didn’t spot one of my concerns…. Will WP be returning the Top 10 blogs and posts to the What’s Hot section?…. Those are interesting….. I was also concerned about not seeing the list of WP followers and email followers, but found them now….. It was nice seeing them on the Dashboard page.

    In searching for the list of my followers, I came across one list that ran very slowly — so slowly that a notice appeared at the top saying, “A web page is slowing down your browser. What would you like to do?” ….. “Stop” or “Wait”. The only web page open was WP and the browser was Firefox…… There was another link to them that worked fast.

    That’s all…. Thank you all for everything.

    Margaret

  • Unknown's avatar

    @ingridcc @tpenguinltg the stats tables weren’t always there; our developers have been working on the feedback here and that was a big request. :)

    My mistake then. Thanks for the hard work!

    I just noticed that on the post stats for the home page (post ID 0 in the URL), if you click on “View Post”, the page that pops up is the stats page. In addition to my previous remarks*, the expected behaviour when clicking “View Post” is that it should present the home page. If ID 0 is truly for unknown posts, this button shouldn’t even be there.

    * https://en.forums.wordpress.com/topic/stats-feedback/page/9#post-2856641

  • Oh, hi @96isaiah ! The top posts should already be there. Posts & Pages show the top post for the day / week / month or even the year you have selected. Click on the bars to access a different day.

    The insights page has your followers on it — they are currently split up between WordPress.com followers and Email followers, but we’re working on a unified view.

    Can you send a link to the page that gave you a slow script warning?

  • @nickpmacdonald a few features I like:

    – clicking on the “bars” for more data (vs just hovering over them for a little info)

    – “years” data is easy to access

    – being able to view comments / likes for various periods

    – extra data on the Insights page

    – more consistent with our apps

    Hope that helps :)

  • Unknown's avatar

    @supernovia,
    I totally appreciate your work in sifting through these posts and being a conduit between us users and the developers. Thank you.

    In reference to your comment about about supposed improvements in the new stats over the old stats:

    – clicking on the “bars” for more data (vs just hovering over them for a little info)

    That is not an improvement because it isn’t a new feature.

    That functionality was there in the old stats as well, I used it frequently. Yes, hovering on a bar in the day’s graph gave you a bit of extra data as a pop-up, and sometimes that was all I wanted.

    But clicking on the bar brought up a whole page of data for that day, just as it does now.

    There is one improvement on that page in the new stats – now the country info is listed on that page as well as the posts, clicks, and referrers. In the old stats, country info was not available for past days, only for the present day (though the cumulative totals of past days were available in the summaries link within the current day’s country section).

    That is indeed an improvement, and I thank the developers for it.
    It’s the only improvement I’ve noted in the new stats.

    Your other listed improvements are ones I’m not aware of, will try to go back to the stats page and see what they are. More consistent with WP apps I’ll assume is true, but I don’t remember ever having a problem viewing comments before. I don’t have likes enabled on my blog so that is irrelevant to me. The Insights page seemed so devoid of anything interesting that I immediately bookmarked the Days page to avoid having to land on Insights. I’ll go back and check it to see if it’s improved somehow…

    Re @nickpmacdonald’s first three posts here – I don’t understand why you asked him to be more specific? He actually gave quite specific examples both in words and with an excellent visual comparison. I agree with all of his detailed comparisons between the old stats’ graph and the graph in the new stats, and his visual comparison illustrates them perfectly.

  • Unknown's avatar

    @supernovia and @stats developers: Thanks for this from me, too!

    @ingridcc @tpenguinltg the stats tables weren’t always there; our developers have been working on the feedback here and that was a big request. :)

    My mistake then. Thanks for the hard work!

  • Unknown's avatar

    Hi Supernovia,
    Thanks for getting back to me. This reply is rather long and hope you can wade through it.
    “Posts & Pages” you mention is an account of my posts and pages. The “What’s Hot” section of the Dashboard used to have tabs for the Top 10 Blogs and the Top 10 Posts for all of WordPress. That’s what I would like to see again. Hope that comes back on the Dashboard.
    Aaaaach! Please, please don’t unify the WordPress.com followers and Email followers. I have a real appreciation for my email followers because they are more likely to be sincerely reading my posts as they arrive in their email boxes. These are non-bloggers. They don’t have an axe to grind. When they want to unsubscribe for any reason, they do. But, at least I’m able to see who they are in general.
    The vast majority of my WordPress followers are not following my blog. The WordPress followers are only using my site to try and increase their followers. That is very obvious from the fact that they never show up in the stats and the fact that many of their blogging subjects are obviously not interested in Christianity. Please do what you can to stop plans to unify the stats for these very different kinds of followers. It would be horrendous trying to figure out who my sincere followers are. There aren’t all that many. That’s why I would so greatly appreciate it if WP would NOT combine the followers.
    I’ve had quite a time finding the links that you want. I started out with ……. /stats/day/123hallelujah.wordpress.com In the upper right corner of Stats page is a link to Followers that locks up and gives a dialog entitled, Warning: Unresponsive Script. The link to that is……. /people/followers/123hallelujah.wordpress.com
    I checked around some more and then it started responding, but later I went to……. /people/email-followers/123hallelujah.wordpress.com and it locked up again with the same warning dialog. Might this be something just with my site. Do I need an update of sorts? Maybe there’s some sort of glitch that makes it unstable at times.
    Hope all this helps and that WP can accommodate me on the follower stats. Have a great day!

  • @96isaiah thank you, that’s interesting feedback! I agree (unfortunately) that many followers are only following for stats; do know we try to keep an eye on folks who abuse that.

    re: What’s Hot, do you mean this section of your dashboard?
    https://123hallelujah.wordpress.com/wp-admin/

    I don’t remember it being on the stats pages, but I have passed that along to our developers.

    re: keeping WP.com and mail followers separate, thank you; noted as well. I think current plans are to keep them separated but display them without any dropping-down required, as per the feedback we’ve received here.

    re: the lockups, it sounds more like there’s something stuck in your offline data. Calypso downloads more data so it can help you browse our interface faster, but if that data’s having issues it’s best sometimes to just re-download it. Can you try clearing your offline data for your browser to see if that helps? And if you need help with that, please do drop in a new thread and add the “modlook” tag.

  • @ingridcc @tpenguinltg thanks for the thanks. It means a lot. We really have been working hard on this, and we have a few more changes coming up based on the feedback here. I hope you’ll like them.

  • @ingridcc re: But clicking on the bar brought up a whole page of data for that day, just as it does now.

    Ah, my bad; some versions did let you click through. It looks like that still didn’t display everything the new version does though, for what it’s worth.

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