Stats Graph

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  kevsteph · Member · Feb 23, 2017 at 9:19 pm

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  When I click on ‘year’ over the statistics graph, the graph won’t update. In other words the bar for 2017 stays frozen. The numbers at the bottom of the screen change, but the graph doesn’t.

  I tried clicking on ‘visitors’ and that number will change, but the ‘likes’, ‘comments’ and ‘views’ fields stay blank.

  I’ve tried logging out and logging back in again, but that doesn’t work, either.

  Has anyone encountered this issue? What can I do to fix?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 23, 2017 at 9:21 pm

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  Make sure you are running an up to date browser version found at https://browsehappy.com

  Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Try using another browser.

  Read all the tips here https://en.support.wordpress.com/browser-issues/

  If you are not successful please provide this specific info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.