Stats graph doesn't work

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  stokone · Member · May 25, 2012 at 12:25 pm

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  I ve installed jetpack a few days ago… all ok! after installation i made the link with wordpress.com for the stats … ok, the stats work very well but i can’t see the graph!! … In the wordpress there is this plugin:
  Google XML sitemap
  jetpack
  options framework
  page links to
  raw html
  redirection
  ….
  I tried to deactivate all plugin and check… but the graph however doesn’t work…
  this is a screenshot: http://img31.imageshack.us/img31/6623/screeniq.jpg
  Blog url: http://blog.salvocannamela.it/

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  bryanvillarin · Staff · May 25, 2012 at 7:38 pm

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  Hi,

  What browser and version are you using?

  Can you try clearing your browser cache or upgrade to the latest browser version?

  http://browsehappy.com/

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  stokone · Member · May 25, 2012 at 7:56 pm

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  I’m using Chrome v19 (last) with Win7-32bit….

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  stokone · Member · May 25, 2012 at 8:01 pm

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  Using Chrome in incognito mode (so it’s without cookie cache ecc.. ) it doesn’t work however…

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  jkudish · Member · May 25, 2012 at 11:44 pm

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  Hi there,

  Since you’re using chrome, can you please check to see if there are any errors in the Developer Tools console.

  To access the Developer Tools: https://developers.google.com/chrome-developer-tools/docs/overview#access. Once open, please click on the console tab and report back any errors you see there.

  Thanks

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  stokone · Member · May 26, 2012 at 12:18 pm

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  Nothing…..
  I use always the chrome developer tools…
  Screen: http://img401.imageshack.us/img401/263/immaginezm.jpg

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  staff-blorbo · Staff · May 26, 2012 at 7:16 pm

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  Does it appear for you with any other browser, like Firefox?

  http://browsehappy.com/

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  stokone · Member · Jun 2, 2012 at 6:57 am

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  Sorry i’m having a bit of time only now… With firefox all works perfect! …. is there a bug with chrome?

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  staff-blorbo · Staff · Jun 2, 2012 at 10:14 pm

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  There isn’t one that we know of, but that certainly helps.

  Would you please temporarily disable all of your Chrome extensions and check again?

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  stokone · Member · Jun 3, 2012 at 10:56 am

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  like I said in my first post “I tried to deactivate all plugin and check… but the graph however doesn’t work…” …. it’s a strange thing… with firefox all ok, with chrome no.
  I visited also this http://it.wordpress.com/my-stats/ but nothing… i see the graph background but not the bars…
  i’ve the last version of Chrome if this can help… Win7 ….

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  staff-blorbo · Staff · Jun 4, 2012 at 5:55 am

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  Would you please verify that you are using Chrome 19 and not Chrome 18?

  There were some reported JavaScript issues with Chrome 18, and I’m unable to reproduce this problem myself in Chrome 19.

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  stokone · Member · Jun 4, 2012 at 4:10 pm

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  This is a screen: http://img846.imageshack.us/img846/4724/immaginejn.jpg

  I don’t know what I can do for help you… ask me and I will do everything possible

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  staff-blorbo · Staff · Jun 4, 2012 at 6:53 pm

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  Hm, that’s interesting.

  Would you please try disabling all extensions to see if that makes any difference?