Stats graph has cleared?

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  markjr84 · Member · Nov 8, 2012 at 10:40 am

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  Hi guys,

  Has anyone else noticed their stats graph has been cleared?

  It was ok yesterday, but when I logged on today there is no data in it. The graph is still there, just empty.

  All the other stats below after I click “View all” seem to be ok though.

  Thanks in advance.

  Mark

  The blog I need help with is: (visible only to logged in users)

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  markjr84 · Member · Nov 9, 2012 at 10:27 am

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  Hi guys,

  I haven’t had any responses from anyone so I have created a page to show you the problem.

  Please click here to go to a page on my blog.

  Thanks

  M

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  kathdedon · Member · Nov 14, 2012 at 7:40 pm

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  I’m having the same issue today.

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  timethief · Member · Nov 14, 2012 at 7:41 pm

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  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are, please do these four things:

  1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

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  timethief · Member · Nov 14, 2012 at 7:42 pm

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  P.S. I’m not experiencing any trouble viewing stats on my blogs using FF16.

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  tandava108 · Member · Nov 20, 2012 at 1:35 pm

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  I have exactly the same thing since a Google Chrome update sometime last week. I think this must be a Chrome bug

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  markjr84 · Member · Nov 20, 2012 at 1:39 pm

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  I agree!

  I have been quite busy with work, so I haven’t had a chance to reply to this topic properly, but I will do soon! :-)

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  tandava108 · Member · Nov 21, 2012 at 10:13 am

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  There are other threads related to this:

  Why are there no bars in my stats window

  Stats don’t show properly on Chrome

  statistics does not appearing

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  paulista07 · Member · Nov 21, 2012 at 10:15 am

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  bom galéra to aqui pra divulgar mais ainda

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  markjr84 · Member · Nov 21, 2012 at 11:21 am

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  My Chrome version is:

  Version 23.0.1271.64 m
  Google Chrome is up to date.

  If this helps

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  markjr84 · Member · Nov 21, 2012 at 11:24 am

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  Oh by the way, Timethief, I did everything you suggested in your post above and it didn’t work.

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  tandava108 · Member · Nov 21, 2012 at 11:30 am

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  I too am using Chrome 23.0.1271.64 m, the latest stable release. It hasn’t worked for the last few releases

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  markjr84 · Member · Nov 21, 2012 at 11:34 am

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  Can this be flagged as a support issue please? It’s starting to get frustrating!

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  tandava108 · Member · Nov 21, 2012 at 11:39 am

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  I haven’t done so myself because I don’t know whether it is a WordPress issue (not following standards) which should be raised here or a Chrome bug (WordPress follows standards but Chrome displays it incorrectly) which would have to be raised against Google Chrome.

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  itsdaniel0 · Member · Nov 23, 2012 at 9:10 pm

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  I too am having this issue, however I have the Beta/Dev version of Chrome on a different machine and the stats bar displays fine on that.

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  markjr84 · Member · Nov 28, 2012 at 11:47 am

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  Hey guys look towards the end of this thread:

  https://en.forums.wordpress.com/topic/why-are-there-no-bars-in-my-stats-window?

  There’s a fix.