stats not updated the whole day

ejoelwatts · Member · Nov 28, 2008 at 4:18 pm
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I agree with gentledove. I want at least 5k
lenfirewood · Member · Nov 28, 2008 at 4:22 pm
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Got same problem here – have been uploading new media and writing new posts but been getting nada all day. Gnetledove has a good idea (getting credited with 10,000 “hits” as compensation when it is fixed) but if we get the compo hits credit could we also get the actual figures so we know where our traffic has been coming from?? ;-)
rosclarke · Member · Nov 28, 2008 at 4:25 pm
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(I think gentledove was joking.)
lenfirewood · Member · Nov 28, 2008 at 4:26 pm
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My stats have started working again!! Yaaayyyy :):)
ejoelwatts · Member · Nov 28, 2008 at 4:26 pm
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Stats are no joking matter
lenfirewood · Member · Nov 28, 2008 at 4:27 pm
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I was also joking rosclarke lol :-)
lenfirewood · Member · Nov 28, 2008 at 4:28 pm
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Anyway is everyone else’s stats working now?
ejoelwatts · Member · Nov 28, 2008 at 4:31 pm
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Slowly…very slowly. Will WP restore ‘lost stats’?
lenfirewood · Member · Nov 28, 2008 at 4:37 pm
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Hmmm good question thechurchofjesuschrist – mine were static from earlier this morning and then when I checked back just now and found they had begun updating I had only 20 extra hits from the figure I had before they froze. I would have expected many more than that but I have no way of knowing unless the backroom staff have recovered ALL the hit info etc.
michaelpinkstone · Member · Nov 28, 2008 at 4:40 pm
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Without correct statistics, how can we provide a good quality of service to our customers? Dammit Pinkstone, you ain’t at work – just leave it.
lenfirewood · Member · Nov 28, 2008 at 4:50 pm
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Hmmm I think they’ve frozen again! :-(
ronsrealm · Member · Nov 28, 2008 at 4:51 pm
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Well, my stats are back, but way below what I’d expect for this time of day. Looks like the the missing stats will stay that way.
johnself · Member · Nov 28, 2008 at 4:54 pm
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Yes mine too ronsrealm.
warwickp · Member · Nov 28, 2008 at 5:05 pm
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Hi Everyone

We are aware of the issue and working to resolve it. There was a large backlog of stats data to crunch through and it’s crunching away furiously right now. Soon you should start to notice that your stats data begins to catch up and become current again.

Thanks for your patience, we love our stats data as much as you do!
lenfirewood · Member · Nov 28, 2008 at 5:12 pm
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Hey thanks for the update wasrwickp – it’s a relief to know that you have got a handle on the situation and now I will simply go away and stop whining – for now! lol :)
ronsrealm · Member · Nov 28, 2008 at 5:26 pm
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Yep – thanks from me too – I’d have hated to lose a whole days stats!
gentledove · Member · Nov 28, 2008 at 5:43 pm
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Thanks to staff who have been working away at the problem all day
warwickp · Member · Nov 28, 2008 at 7:47 pm
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The issue from earlier is now resolved and the backlog of stats has been processed. There shouldn’t be any more lagging blog stats and things should be back to normal now.
vivianpaige · Member · Nov 28, 2008 at 8:00 pm
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Are you sure there aren’t any more to process? Oh, I get it. My stats today are pitiful :(

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