Stats not updating

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  emmalucy18 · Member · Nov 19, 2017 at 12:29 am

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  Hi. My stats seem to have got ‘stuck’. I know people are visiting the blog but it’s not updating the counter. Please can you sort this ASAP and un jam it? http://diaryofapainfullyshyinterovert.wordpress.com

  Emma

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Nov 19, 2017 at 4:25 am

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  There could be times this is happening because of browser cache issues. Can you read through this guide https://en.support.wordpress.com/browser-issues/ and follow the instructions available to clear your browser to see if that fixes it?

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  goodfoodeveryday · Member · Nov 19, 2017 at 11:28 am

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  same here my stats are stuck

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  kokkieh · Staff · Nov 20, 2017 at 9:00 am

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  Hi there,

  @diaryofapainfullyshyinterovert your stats are updating normally for me. I viewed a few pages on your site, and those stats were immediately reflected on the stats page. Have you tried clearing your browser data as @strikebuys suggested?

  @goodfoodeveryday can you please provide a link to your site so I can check? Also please try clearing your browser data as suggested above.