Stats not working
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All was fine until today, then zip. I don’t think I changed anything. It’s been private a while but I opened it last night and sent th link to several folks, but no stats, not even my own, which always show.
I looked for solutions in search but couldn’t find any.
Thanx
Alex
http://alexmwhitmer.wordpress.com/
The blog I need help with is: (visible only to logged in users)
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1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
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3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
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(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/ -
Thanks Timethief,
I cleared cache and a few hits showed up, then it stopped again. All the browser stuff is over my head, so I’ll need a smart person to look at it for me. :) All was fine as of yesterday so no idea what changed.
Thank you again,
alex
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I think I found the problem. Earlier I went to settings/discussion and changed ‘Comment author must fill out name and e-mail’ to ‘Users must be registered and logged in to comment’. Since that was the only change I made, I put it back and now stats are working again.
Is that weird?
alex
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I got weirder. If it’s in private mode, stats for the pages I visit show up. When I put it back to public, they do not – though they used to, even a day or so ago.
Anyways, I’ll mark this resolved. It’s weird, but kinda working so I wont try to fix it :))
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That’s not weird. In private blogs your visits while logged in are being recorded. Read this please http://en.support.wordpress.com/stats/
May I please inform you a bit further on this?
Our stats are not real time stats. For details see here http://en.support.wordpress.com/stats/ and note the views and viewers take hours to update. Provided you are logged in when visiting, your own views are not recorded on any public blog you registered.
Our stats are page view stats. Please do not assume that everyone who clicks a like button actually reads the post on your blog because odds are they may not.
Also note that those who follow your blog in the Reader or by email don’t have to click into the blog unless they wish to. And, they can even comment without clicking into the blog either.
Likes and shares and comments and reblogs and follows are not page views. In fact, likes, shares, comments and reblogs are completely misleading when you are talking about page view stats.
Your followers and anyone with a WordPress.com/Gravatar account who is logged into WordPress.com can “follow” your blog, “like”, “share” and “reblog” your posts in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat.
Logged in visitors using a mobile can read the full post without creating a page view stat. https://en.forums.wordpress.com/topic/wordpresscom-reader-show-full-text?replies=31#post-1373606
You can control the length of the entry sent out on your RSS feed here Dashboard > Settings > Reading. Choose the “summary” setting for your RSS feed rather than to “full text”. That will compel followers who are not using mobiles to click into the blog to read the full post which will create a page view stat.
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