Stats on bar graph showing up as zero

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  dijeadios · Member · Dec 7, 2012 at 10:03 pm

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  Hi,

  The stats on the bar graph have been showing up as zero on my blogs for a few weeks now. I can see the visited posts and the visitors by countries, but the bar graph is empty.

  Can anyone assist?

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 7, 2012 at 10:10 pm

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  Make sure your browser is up to date and also try clearing your browser cache. If that still doesn’t work can you try it with another browsers?

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com and also post any error reports you get.

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  dijeadios · Member · Dec 7, 2012 at 10:23 pm

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  Hi,

  I’m using the latest Chrome version (just updated it).
  I have cleared the cache, third-party cookies are enabled, I tried with the add-ons disabled and HTTPS is enabled. The problem is still there.

  What happens is that if I hover over the bar graph I can see the number of visits in the pop-up window, I just can’t see it visually with the blue bars like it used to be.

  Thanks for your help :)

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  staff-blorbo · Staff · Dec 7, 2012 at 11:48 pm

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  This is actually a bug in Chrome under certain hardware environments.

  Please see this for details and reply there if you need any further assistance: https://en.forums.wordpress.com/topic/why-are-there-no-bars-in-my-stats-window/page/2?replies=47#post-1078692

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  dijeadios · Member · Dec 8, 2012 at 8:26 am

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  Thanks! It works now :)

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  staff-blorbo · Staff · Dec 8, 2012 at 8:35 am

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  You’re welcome!